She Code Terms and Conditions
Terms and Conditions for She Code (Terms)
These Terms may change from time and the terms in force will be displayed on this page.
Where to find information about us and our services
You can find everything you need to know about Zoe Palmer-Wright, our services and our contact details on our Website, before you place your order.
BY PURCHASING THE SHE CODE PROGRAMME YOU AGREE TO THE FOLLOWING TERMS & CONDITIONS STATED BELOW
- THE SHE CODE PROGRAMME and Disclaimer
The She Code Programme is a 12-module course which offers a practical solution for women struggling with symptoms of hormonal imbalances.
We offer health and wellness advice about diet and lifestyle for women focusing on using functional nutrition and lifestyle shifts to address root causes of symptoms and to optimise health.
You should always speak to your GP before taking any of the actions set out in the Programme including the taking of any supplements.
We are not a medical organisation and we are not qualified to give or purport to give you any medical advice, diagnosis, opinion or assistance in whatever form.
Nothing on our Website or anything associated with it should be taken or understood to constitute medical advice or assistance, nor should it be interpreted or used in substitution for any diagnosis, medical advice or assistance or used or referred to instead of seeking appropriate medical advice or assistance from qualified practitioners for your particular circumstances and needs.
You are solely responsible for evaluating and assessing your own health and wellbeing and whether, in all the circumstances, you should access and use the Website and/or participate in the Programme. We encourage you to seek appropriate medical advice or assistance before embarking on any use of the Website, the Programme or Services or other services from us.
In the absence of negligence or other breach of duty by us, you agree that we do not warrant or make any representation about the content, services or offers referred to in the Website, and specifically do not make any representation about the risks, results, reasonableness, or accuracy or otherwise of such content, , services or offers and your use of the Website, the Programme or our Services, is at your sole risk.
We shall not be liable to you under this contract for any loss or damage caused by us or our employees where there is no breach of a legal duty of care owed to you by us or our employees, such loss or damage is not a reasonably foreseeable result of any such breach and any increase in loss or damage results from a breach by you of this contract.
Nothing in these Terms will exclude or limit liability for death or serious injury caused by our negligence.
Any liability of ours under this contract shall not include liability in respect of any loss of goodwill, loss of business, loss of profits, loss of anticipated savings, loss of use or for any other consequential, special or indirect loss or damage relating to any business of yours.
We carry professional indemnity insurance and subject to matters where our liability to you cannot be legally limited, our total liability to you under this contract shall not exceed £4,000,000.
The terms “you”, “The Client” is the person (or persons) who receives the Services
“Our Site” means our site on the Platform.
“Platform” means kajabi an online business platform with address www.kajabi.com
“The Programme” comprises a 12-week course which offers a practical solution for women struggling with symptoms of hormonal imbalances.
“Programme Materials” means videos and pdf resources.
“Purchase Price” means the sum you pay to us for access to the Programme as set out in term 3 under the heading “Price and Payment”.
“The Services” comprise our delivery of the Programme to you including training, information, advice and guidance offered through the Platform, our Website and Programme Materials or our other social media channels.
The terms “us”, “we”, and “our” refer to Zoe Palmer-Wright, the creator and owner of the Programme.
“Website” means our website with address zoepalmerwright.com
- YOUR SELF CERTIFICATION:
Before you purchase the Programme, you certify that you:
- HAVE VISITED YOUR G.P./DR ABOUT YOUR SYMPTOMS
- ARE NOT UNDERWEIGHT, OR HAVE LOST MORE THAN 10% OF YOUR BODY WEIGHT IN THE LAST 6 MONTHS
- DO NOT HAVE, NOR PREVIOUSLY HAD, AN EATING DISORDER
- ARE 18 YEARS OF AGE OR OLDER
- SHE CODE PROGRAMME STRUCTURE
The Programme includes:
- Access to twelve (12) modules
- Question and answer live group calls
- Video and PDF resources
- Email support
- Access to a private Facebook group/community
- PRICE AND PAYMENT
3.1 If you elect to pay for the Programme in full before you start the Programme, the total cost shall be Four Hundred and Fifty Five (£455.00) Pounds (“GBP”). If you elect to pay by a monthly payment plan, the total cost shall be Four Hundred and Ninety Eight (£498.00) Pounds (“GBP”). If you elect to pay by payment plan, instalments are payable in three (3) equal instalments of one hundred and sixty six (£166.00 GBP).
If paying in instalments, each instalment must be paid on time. If you miss more than one (1) payment, your access to the Programme shall be suspended until payments are up-to-date. You are still liable for the total cost of the Programme.
If we're unable to collect any payment you owe us we charge interest on the overdue amount at the rate of 8% from time to time. This interest accrues on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You pay us the interest together with any overdue amount.
3.2. Method of Payment
You shall pay by Credit/Debit Card. If you elect to pay by payment instalments, you authorise us to automatically charge your Credit/Debit Card each payment period.
We may charge VAT at the applicable rate where appropriate. If the rate of VAT changes between your order date and the date we supply the Services, we adjust the rate of VAT that you pay, unless you have already paid in full before the change in the rate of VAT takes effect.
3.5 Refund Policy
By purchasing the Programme, you confirm your understanding that due to the Programme and the Programme Materials being made available to you immediately on the date you purchase the Programme, no refunds are offered after purchase.
- YOUR ACCOUNT
4.1 In order to take part in the Programme and access the Programme Materials, you will set up an online account, which you will create via our site, through the Platform (“Your Account”).
4.2 You must not share Your Account with anyone else. We have the right to revoke your access to Your Account, the Programme Materials and/ or the Platform if you do share Your Account with anyone else in breach of this term. If You believe Your Account is being used without your permission, you must contact us immediately at [email protected]. We will not be liable for any unauthorised use of Your Account.
3.3 You must not use anyone else’s Account.
- YOUR RIGHT TO CHANGE YOUR MIND
5.1 As you are purchasing the Programme online, you have a legal right to change your mind within 14 days unless the start date of the Programme is a shorter period. As the start date of the Programme is the day you purchase the Programme you confirm you are waiving your right to cancel.
5.2 You can't change your mind about an order for:
- digital products, after you have started to download or stream these or
- the Services, once these have been completed;
6.1 We are committed to providing all clients in the Programme with a positive Programme experience. We can end our contract with you, limit, suspend, or terminate your access to Programme, terminate our Services and claim compensation from you if:
- you fail to make payment of the Purchase Price in accordance with these Terms; or
- you don't, within a reasonable time of us asking for it, provide us with information, co-operation or access that we need to provide the Services.
- your conduct becomes disruptive to the Programme, or;
- you undertake any actions that are discriminatory, illegal or immoral;
- upon your breach of any of these Terms which shall be determined solely by us; or
- or if you enter into any form of insolvency arrangement and are unable to make payment of any outstanding sums.
You will still be liable to pay the total Purchase Price.
- other important terms:
Performance dates and delays
7.1 We shall use reasonable endeavours to meet any performance dates, but such dates shall be estimates only and time is not the essence of the contract we have with you.
7.2 If our supply of our Services is delayed by an event outside our control, such as technical problems or we need to make minor technical changes or we need to update our Services to reflect changes in relevant laws and regulatory requirements we will contact you as soon as possible to let you know and do what we can to reduce the delay. As long as we do this, we won't compensate you for the delay.
7.3 In the unlikely event of us rescheduling the Programme, alternative dates will be offered. No further refunds, sum or compensation will be payable to you by us arising from such rescheduling unless there is a risk of substantial delay.
7.4 Each party will keep the confidential information of the other party and any third party (in particular but not limited to other clients on the Programme) confidential and secret and only use it for the purposes of supplying the Services or making proper use of the Services as relevant.
Marketing and consent
7.5 You grant to us consent to use any content featuring you including photographs and videos created as part of the Services to market our Services together with the right to display images as part of our portfolio and in our marketing materials and for third party use. If you do not wish to grant this consent, you must let us know prior to entering a contract with us, and in that event we reserve the right to withdraw the offer of the Services.
7.6 We use your personal data as set out in our Privacy Notice: https://www.zoepalmerwright.com/privacy-policy
7.7 You grant to us consent to use data collected by symptom evaluation information. You will complete a symptom evaluation form at the start of the Programme and at 2 other points during the 12-week course and we will use the results to show the outcomes of the Programme. You will not be personally identifiable from the data collected.
Each party recognises and accepts its obligations with regard to the control and the processing of personal data under the current data protection legislation and regulations. For more information on this, please see our Privacy Notice on our website https://www.zoepalmerwright.com/privacy-policy/
7.8 Nothing in these Terms are intended to create a partnership or joint venture between Zoe Palmer-Wright and you, and no party has the right to act as agent for the other or to bind the other party in any way.
Variations to the Services
7.9 We may vary the Programme or Services if services or suppliers need to be substituted. In such event, we will endeavour to source equivalent services or goods We will endeavour to maintain quality and value as far as reasonably possible.
7.10 Following the conclusion of the Services we may wish to contact you to request testimonials, recommendations or feedback on the services. By agreeing these terms, you are consenting to that contact by us after the conclusion of the Services.
Intellectual property rights
7.11 Zoe Palmer-Wright asserts her intellectual property rights, including copyright, over the videos and written materials produced by Zoe Palmer-Wright and any and all other content produced by her including the Programme Materials as part of the Services. The Programme Materials shall not be reproduced, copied, shared or used elsewhere by you without the written permission of Zoe Palmer-Wright. All rights are entirely reserved by Zoe Palmer-Wright.
Transferring the contract and third parties
7.12 We can transfer our contract with you, so that a different organisation is responsible for supplying the Services. We'll contact you to let you know if we plan to do this.
7.13 You can only transfer your contract with us to someone else if we agree to this.
7.14 Nobody else has any rights under this contract. This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.
Invalidity and waiver
7.15 If a court invalidates some of this contract, the rest of it will still apply. If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.
7.16 Even if we delay in enforcing this contract, we can still enforce it later. We might not immediately chase you for not doing something (like paying) or for doing something you're not allowed to, but that doesn’t mean we are not permitted to do this later.
7.17 You have several options for resolving disputes with us.
7.18 Our complaints policy. We will do their best to resolve any problems you have with or Services. Please contact us on [email protected] and we shall send to you our complaints policy.
7.19 Resolving disputes without going to court. Alternative dispute resolution is an optional process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. We will reasonably consider any request by you to use mediation to resolve a dispute you may have with us and if you're not satisfied with the outcome you can still go to court.
7.20 You can go to court. These terms are governed by English law and wherever you live you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in.